Cost comparison · last verified 2026-10-24
PagerDuty vs incident.io cost
Answer: As of 2026-10-24, PagerDuty offers a free plan (5 users; 1 on-call schedule & escalation policy; limited notifications) and states paid entry as $21/user/mo (annual; $25 monthly); incident.io offers a free plan (Slack/Teams incident response; single-team on-call; status page) and states paid entry as $15/user/mo (annual; $19 monthly). Numbers are copied from each vendor’s own pricing page — we do not invent unit rates.
Key stats
- PagerDuty free: 5 users; 1 on-call schedule & escalation policy; limited notifications
- PagerDuty paid from: $21/user/mo (annual; $25 monthly)
- incident.io free: Slack/Teams incident response; single-team on-call; status page
- incident.io paid from: $15/user/mo (annual; $19 monthly)
- Last verified: 2026-10-24 / 2026-10-24
Side-by-side data
| Field | PagerDuty | incident.io |
|---|---|---|
| Category | On-call & incidents | On-call & incidents |
| Free plan | Free | Free forever |
| Free limits | 5 users; 1 on-call schedule & escalation policy; limited notifications | Slack/Teams incident response; single-team on-call; status page |
| Paid from | $21/user/mo (annual; $25 monthly) | $15/user/mo (annual; $19 monthly) |
| Pricing model | Per user; platform fees on higher tiers | Per user + on-call add-on (+$10–$20/user) |
| Card required | not stated | not stated |
| Last verified | 2026-10-24 | 2026-10-24 |
| Source | pricing ↗ | pricing ↗ |
Gotchas
PagerDuty
None recorded.
incident.io
None recorded.
Related
- PagerDuty pricing (2026)
- incident.io pricing (2026)
- PagerDuty vendor page
- incident.io vendor page
- Interactive compare tool
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Data: PagerDuty vs incident.io comparison as of 2026-10-24. Source: O11y Watch (https://o11y-watch.pages.dev). License: CC BY 4.0. Please attribute "O11y Watch" with a link to https://o11y-watch.pages.dev/.